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SmartLegalForms Privacy Statement
At SmartLegalForms.com, Inc., we understand your concerns about the privacy of personal information. Because of this, we have established the following guidelines concerning the collection, use and security of information we collect from you.
This Privacy Statement applies to the Sites
www.smartlegalforms.com,
www.directlaw.com and
www.clientspace.com. This Privacy Statement
discloses our information practices, pertaining to how we collect, use
and store your personal information on our Site. “Personal Information”,
refers to information which, can be used to identify an individual such
as name, or email.
SmartLegalForms.com, Inc. has been awarded
TRUSTe's Privacy Seal signifying that this privacy policy and practices
have been reviewed by TRUSTe for compliance with
TRUSTe's program requirements including transparency, accountability
and choice regarding the collection and use of your personal
information. The TRUSTe
program does not cover information that may be collected through
downloadable software.
TRUSTe's mission, as an independent third party, is to accelerate online
trust among consumers and organizations globally through its leading
privacy trustmark and innovative trust solutions. If you have questions
or complaints regarding our privacy policy or practices, please contact
us at:
SmartLegalForms, Inc.
112 S. Calvert St., Suite 2700
Baltimore, Maryland 21202.
See Customer Service Page.
If you are not satisfied with our response you can contact
TRUSTe here.
Information Collection and Use
SmartLegalForms.com, Inc. is the sole owner of the information collected on the
Sites. We shall not sell, share, or rent this information to third
parties for their promotional purpose, nor will we use your information
in ways different from what is disclosed in this Statement. We collect
information from our users at several different points as described
below.
Registration
In order to use the Sites, a user must first complete the registration
form in order to access the Demonstration Sites. During
registration a user is required to give their contact information (name,
phone number, City, State, Zip Code and email address). We also collect
sensitive information; namely credit card number, name and billing zip
code. This information is used to contact the user about the services on
our Site for which they have expressed interest, as well as to process
payment for services procured .
We collect your name and email addresses for purposes of sending to you
our EMAIL Newsletter. We use a third party agent to process the
delivery of our newsletter. This third party agent is not authorized to
use your information for any other purposes; promotional or otherwise.
Information Sharing
We will not disclose any of your personal information, expect when we
believe in good faith that the law requires it, or to protect the
rights, or property of SmartLegalForms.com, Inc.
SmartLegalForms.com, Inc., reserves the
right to release personal information to its service providers, law
enforcement, or other government officials, or in response to a formal
request in a civil action, court order or judicial proceeding, as we in
our sole and absolute discretion, deems necessary or appropriate.
Moreover, in the event of a sale, merger, or acquisition of some, or all
of
SmartLegalForms.com’s assets, your personal information would likely be
a part of the transferred assets. In such an event, we shall notify you
via email of your choices as a user, on how your information is to be
used henceforth.
We may also provide Aggregated Information to third parties. Such
information will not include personal information of any customer or
visitor.
We employ a third party agent to process credit card payments for
purchases made on our Site. This third party agent is not authorized to
use your personal information for any other purpose; promotional or
otherwise.
Cookies
A cookie is a piece of data stored on the user’s hard drive by a web
browser. It is used to determine if a user has visited the Site
previously. Usage of a cookie is in no way linked to any personal
information while on our Sites. Once the user closes their browser, the
cookie simply terminates. For instance, by setting a cookie on our
Sites, the user would not have to log in a password more than once,
thereby saving time while on our Sites. If a user rejects the cookie,
they may still use our Service. The only drawback to this is that the
user will be limited in some areas of our Site. Cookies can also enable
us to track and target the interests of our users to enhance the
experience on our Site.
We use another company to place cookies on your computer to collect
non-personally identifiable information to compile aggregated statistics
for us about visitors to our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personal information. The statistics program
on our web server collects aggregate information on what pages consumers
access, or visit which we use for internal review and to improve our
content.
Web
beacons
Our Web pages contain electronic images known as Web beacons (sometimes
called single-pixel gifs) and are used along with cookies to compile
aggregated statistics to analyze how our site is used and may be used in
some of our emails to let us know which emails and links have been
opened by recipients. This allows us to gauge the effectiveness of our
customer communications and marketing campaigns.
Flash LSOs
We use local shared objects, also known as Flash cookies, to store your
preferences such as volume control or high game score, or display
content based upon what you view on our site to personalize your visit,
Flash cookies are different from browser cookies because of the amount
of, type of, and how data is stored. Cookie management tools
provided by your browser will not remove Flash cookies. To learn
how to manage privacy and storage settings for Flash cookies
click here:
Security
This site has security measures in place to protect against the loss,
misuse, and alteration of the information under our control. We employ
industry accepted standards in protecting your personal information, and
use SSL [Secure Socket Layer] technology in transmitting your sensitive
information.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need
the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to
personal Information. Our employees must use password-protected
screen-savers when they leave their desk. When they return, they must
re-enter their password to re-gain access to your information.
Furthermore, ALL employees are kept up-to-date on our security, and
privacy practices. Every quarter, as well as any time new policies are
added, our employees are notified, and/or reminded about the importance
we place on privacy, and what they can do to ensure our customers’
information is protected. Finally, the servers that we store personal
Information on are kept in a secure environment, behind a locked cage.
Data Retention:
We will retain your information for as long as your account is active or
as needed to provide you services. If you wish to cancel your account
or request that we no longer use your information to provide you
services contact us at [email address]. We will retain and use
your information as necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements.
Links
We provide links to other web sites we think may be of interest to you.
Please be aware that we are not responsible for the privacy practices of
such other sites. We encourage our users’ to be aware when they leave
the Sites, and to familiarize themselves with the privacy practices of
these other web sites prior to disclosing personal information to them.
This Privacy Statement applies solely to www.directlaw.com and
www.clientspace.com.
Site and Service Updates
We also send the user site and service announcement updates. Members are
not able to unsubscribe from service announcements, which contain
important information about the service as, these messages are not
promotional in nature. We communicate with the user to provide requested
services, and in regards to issues relating to their account via email
or phone.
Correction/Updating Personal Information:
If a user’s personal information changes (such as your zip code), or if
a user no longer desires our service, we will endeavor to provide a way
to correct, update , delete or remove
that user’s personal data provided to us. This can usually be done at
the member information page or by emailing our
Customer Support
Notification of Changes
If we decide to change our privacy policy, we will post those changes on
our Homepage so our users’ are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. If at any point, we decide to use personal information in a
manner materially different from that stated at the time it was
collected, we shall notify users’ by way of an email. Users’ will have a
choice as to whether, or not, we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving
communications from us at the point where we request information about
the visitor.
This site gives users the following options for removing their email
addresses from our database to not receive future EMAIL Newsletters. You
can opt- out of receiving newsletters by selecting the “unsubscribe”
button present in each email we send out.
Contacting the Web Site
If you have any questions pertaining to any of our practices, your use
of the Sites, or this Privacy Statement contact:
Privacy Officer
SmartLegalForms.com, Inc.
112 S. Calvert St.
suite 2700
Baltimore, Maryland 21202
Effective Date: November 11, 2011
